:root{font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;color:#17221f;background:#f4f5f2;font-synthesis:none;--orange:#bd3c06;--muted:#67736d;--line:#dde2db;--dark:#101b17}
*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}button{cursor:pointer}a{color:var(--orange);text-decoration:none}a:hover{text-decoration:underline}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #1679ae;outline-offset:3px}button:disabled{cursor:wait;opacity:.5}button{border:0}h1,h2,h3,p{margin-top:0}h1{font-size:clamp(28px,3vw,40px);letter-spacing:-1.2px;line-height:1.13;margin-bottom:12px}h2{font-size:20px;letter-spacing:-.4px}h3{font-size:17px;line-height:1.4;margin-bottom:8px}p{line-height:1.6}small,.muted{color:var(--muted)}[hidden]{display:none!important}
.devbar{height:48px;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:8px 24px;background:#f7eada;border-bottom:1px solid #ead5b6;font-size:12px;position:relative;z-index:5}.devbar b{color:#854204}.devbar label{display:flex;align-items:center;gap:10px}.devbar select{font-size:12px;border:1px solid #d8c3a4;background:#fffaf3;border-radius:6px;padding:6px 8px;max-width:240px}
.shell{display:grid;grid-template-columns:240px minmax(0,1fr);min-height:calc(100vh - 48px)}.sidebar{background:var(--dark);color:#fff;padding:32px 20px;display:flex;flex-direction:column;gap:30px;position:sticky;top:0;height:100vh;max-height:calc(100vh - 48px)}.wordmark{font-size:24px;letter-spacing:-1px;font-weight:850;line-height:1}.wordmark span{color:#ff722d}.brand{padding:0 12px}.brand small{display:block;font-size:8px;letter-spacing:1.9px;white-space:nowrap;color:#a8b2ac;margin-top:10px}.nav-label{font-size:10px;text-transform:uppercase;letter-spacing:1.8px;color:#929f96;padding:0 12px;margin:0 0 12px}.nav{display:grid;gap:7px}.nav a{display:flex;align-items:center;gap:12px;color:#c6d0c8;font-size:14px;padding:12px;border-radius:8px;text-decoration:none}.nav a:hover{background:#1f2b25}.nav a.active{background:#2c3629;color:#ffad7e;box-shadow:inset 3px 0 #f77530}.nav svg{height:19px;width:19px;flex-shrink:0}.sidebar-foot{margin-top:auto;border-top:1px solid #344137;padding:20px 12px 0}.sidebar-foot strong{font-size:12px;display:block;margin-bottom:6px}.sidebar-foot small{color:#acb7ad;font-size:11px;display:block;margin-bottom:12px}.sidebar-foot button{padding:0;color:#e0e6df;background:none;font-size:12px}
.workspace{min-width:0}.topbar{height:70px;padding:0 40px;display:flex;align-items:center;justify-content:space-between;gap:16px;border-bottom:1px solid var(--line);background:#fff}.topbar span{font-size:12px;color:var(--muted)}.search{max-width:310px;width:100%;border:1px solid var(--line);background:#f6f7f4;border-radius:8px;padding:10px 14px;font-size:13px}.page{max-width:1440px;margin:auto;padding:38px 40px 60px}.pagehead{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:28px}.pagehead p{margin:0;color:var(--muted);font-size:14px;max-width:65ch}.eyebrow{color:var(--orange);font-size:10px;font-weight:800;letter-spacing:2px;text-transform:uppercase;margin-bottom:14px}.buttons{display:flex;flex-wrap:wrap;gap:9px}.btn{display:inline-flex;justify-content:center;align-items:center;gap:8px;background:var(--orange);color:white;border:1px solid var(--orange);border-radius:8px;padding:11px 17px;min-height:42px;font-size:13px;font-weight:700;line-height:1.35;text-align:center;white-space:normal}.btn:hover{background:#a53103;text-decoration:none}.btn.secondary{background:white;color:#26382e;border-color:#ccd5cc}.btn.secondary:hover{background:#eff3eb}.btn.small{font-size:12px;min-height:34px;padding:8px 11px}.btn.danger{color:#a33232;background:#fff7f6;border-color:#ead3cf}.text-button{padding:0;background:none;color:var(--orange);text-align:left;font-size:13px;text-decoration:underline;text-underline-offset:3px}.back{display:inline-block;font-size:12px;margin-bottom:20px}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:26px}.metric{background:white;border:1px solid var(--line);border-radius:12px;padding:22px}.metric .label{font-size:12px;color:var(--muted);display:block;margin-bottom:16px}.metric strong{font-size:34px;letter-spacing:-1px}.metric small{display:block;font-size:11px;margin-top:9px}.metric:first-child{border-top:3px solid var(--orange);padding-top:20px}.columns{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(270px,1fr);gap:24px;align-items:start}.panel{background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden;margin-bottom:24px}.panelhead{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:23px 24px;border-bottom:1px solid #edf0ea}.panelhead h2{margin:0}.panelhead a{font-size:12px;font-weight:700}.panelbody{padding:24px}.panelbody>:last-child{margin-bottom:0}.count{font-size:12px;font-weight:500;color:var(--muted);margin-left:8px}.row{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px 24px;border-bottom:1px solid #edf0ea}.row:last-child{border:0}.row-main{min-width:0}.row-main strong{font-size:14px;display:block;margin-bottom:7px;line-height:1.4}.row-main p{font-size:12px;color:var(--muted);margin:0}.row-main a{color:inherit}.row-right{display:flex;align-items:center;gap:14px;flex-shrink:0}.tag{display:inline-flex;align-items:center;font-size:10px;font-weight:700;padding:6px 9px;border-radius:5px;line-height:1.2;background:#edf0eb;color:#556359;white-space:nowrap}.tag.green{background:#e8f2e8;color:#376343}.tag.orange{background:#fff0e6;color:#a34c18}.tag.red{background:#fae9e6;color:#a33d32}.empty{padding:28px 24px;color:var(--muted);font-size:13px;line-height:1.7}.empty strong{color:#34483c;display:block;margin-bottom:6px}.cards{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:24px;display:flex;flex-direction:column;gap:10px}.card h2{margin:4px 0;font-size:22px}.card p{font-size:13px;color:var(--muted);margin-bottom:8px}.card .buttons{margin-top:auto;padding-top:12px}.property-icon{font-size:22px;color:#a95928;background:#fcf0e5;width:44px;height:44px;border-radius:10px;display:grid;place-items:center}.property-icon svg{width:23px;height:23px}.facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;padding:22px 24px}.facts dt{color:var(--muted);font-size:11px;margin-bottom:8px}.facts dd{font-size:13px;margin:0;line-height:1.5}.hint{font-size:12px;color:var(--muted);line-height:1.7;background:#f3f5f0;border-radius:8px;padding:14px 16px}.timeline{border-left:2px solid #e0e5dc;padding-left:22px;margin:2px 0}.timeline-item{position:relative;padding-bottom:28px}.timeline-item:before{content:'';position:absolute;left:-28px;top:5px;background:var(--orange);border:3px solid #fff;box-shadow:0 0 0 1px #d9e2d5;width:10px;height:10px;border-radius:50%}.timeline-item:last-child{padding-bottom:0}.timeline-item h3{font-size:15px}.timeline-item small{font-size:11px}.timeline-item .buttons{margin-top:14px}.observation{border:1px solid var(--line);border-radius:10px;padding:18px;margin:18px 0}.observation h3{margin-top:10px}.observation p{font-size:13px;white-space:pre-line}.observation .advice{border-left:3px solid #dbe5d7;padding-left:14px;margin-bottom:0}.report-text{font-size:15px;white-space:pre-line}.request-message{white-space:pre-line;font-size:14px}.response{border-left:3px solid #86a680;padding:12px 16px;background:#f5f8f2;font-size:13px;white-space:pre-line}.report-footer{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-top:22px}.activity .row{padding:15px 24px}.activity strong{font-size:12px}.activity p{font-size:11px}.welcome{max-width:600px;padding:55px 30px;margin:60px auto}.welcome .wordmark{color:#1a2820;margin-bottom:35px}.welcome h1{font-size:36px}.welcome p{color:var(--muted)}.login-options{display:grid;gap:12px;margin-top:30px}.login-options button{justify-content:space-between;text-align:left;padding:16px 20px}.login-options small{color:inherit;font-weight:400;display:block;margin-top:6px}
dialog{border:1px solid var(--line);border-radius:16px;padding:0;width:min(610px,calc(100% - 32px));max-height:90vh;box-shadow:0 24px 100px #071c1733}dialog::backdrop{background:#10221e70;backdrop-filter:blur(3px)}.dialoghead{padding:24px 28px 18px;display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line)}.dialoghead h2{margin:0;font-size:24px}.close{background:#f1f3ed;border-radius:7px;width:32px;height:32px;font-size:22px;color:#53614e}.form{padding:24px 28px}.form label{display:block;font-size:12px;font-weight:700;margin-bottom:18px}.form input,.form textarea,.form select{display:block;width:100%;border:1px solid #cdd5ca;border-radius:7px;background:#fff;padding:11px 12px;margin-top:8px;font-size:14px;color:#182c21;min-width:0}.form textarea{resize:vertical;min-height:95px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 18px}.form .buttons{justify-content:flex-end;margin-top:24px}.form-error{color:#a72d21;background:#fff0ec;padding:12px;border-radius:7px;font-size:13px;line-height:1.5}.error-banner{background:#fff1e9;border:1px solid #e4ba9e;border-radius:12px;padding:24px}.error-banner p{margin-bottom:16px}.profile-form{max-width:560px}.upload{display:none}#toast{position:fixed;bottom:24px;right:24px;background:#203f2e;color:white;max-width:420px;padding:16px 22px;box-shadow:0 8px 28px #203f2e33;border-radius:10px;font-size:13px;z-index:50}
@media(max-width:1100px){.shell{grid-template-columns:200px minmax(0,1fr)}.sidebar{padding:28px 14px}.page{padding:30px 26px}.topbar{padding:0 26px}.columns{grid-template-columns:1fr}.metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.pagehead{flex-wrap:wrap}.cards{gap:16px}}
@media(max-width:700px){.devbar{height:auto;min-height:74px;flex-wrap:wrap;gap:7px;padding:10px 16px;font-size:11px}.devbar select{max-width:220px}.shell{display:block}.sidebar{position:static;height:auto;max-height:none;padding:20px 16px;gap:18px}.brand{padding:0}.brand small{font-size:8px;letter-spacing:2.8px}.nav-label,.sidebar-foot{display:none}.nav{display:flex;overflow-x:auto;gap:4px;padding-bottom:4px}.nav a{flex-shrink:0;padding:9px 11px;font-size:12px}.nav svg{width:16px}.topbar{height:62px;padding:0 20px}.topbar span{display:none}.search{max-width:none}.page{padding:26px 20px 44px}.pagehead{gap:18px;margin-bottom:24px}.pagehead p{font-size:13px}h1{font-size:30px;letter-spacing:-.8px}.metrics{gap:10px}.metric{padding:17px}.metric:first-child{padding-top:15px}.metric strong{font-size:28px}.metric .label{font-size:11px;margin-bottom:12px}.metric small{font-size:10px}.panelhead,.panelbody{padding:20px}.row{padding:17px 20px;gap:12px;align-items:flex-start}.row-right{gap:8px;flex-direction:column;align-items:flex-end}.row-main strong{font-size:13px}.row-main p{font-size:11px}.cards{grid-template-columns:1fr}.facts{grid-template-columns:1fr 1fr;padding:20px}.card{padding:20px}.dialoghead{padding:20px}.form{padding:20px}.form-grid{grid-template-columns:1fr}.panelhead h2{font-size:18px}.report-footer{align-items:flex-start;flex-direction:column}#toast{left:16px;right:16px;bottom:16px}.btn{padding:10px 14px}.welcome{margin:10px auto;padding:32px 22px}p,a,h1,h2,h3{overflow-wrap:break-word}}

.mobile-signout{display:none}@media(max-width:700px){.mobile-signout{display:block;flex-shrink:0}}

.customer-facts{grid-template-columns:1fr}.customer-facts dd{overflow-wrap:anywhere}.call-form{max-width:560px;padding-bottom:16px}.call-result{padding:0 28px 24px}.call-result .row{padding-left:0;padding-right:0}.call-result .row:last-child{padding-bottom:0}.call-status{font-size:14px;color:var(--muted);line-height:1.6;margin:0}.call-result>.btn{margin-top:14px}@media(max-width:700px){.call-result{padding:0 20px 20px}}

.pending-call{padding:16px 28px;background:#fff0e6;border-bottom:1px solid #e8d3c5}.pending-call p{margin-bottom:10px;font-size:13px}.pending-call .buttons{gap:8px}.pending-call .btn{min-height:36px;padding:8px 12px;font-size:12px}@media(max-width:700px){.pending-call{padding:16px 20px}}

.auth-welcome{max-width:480px;margin:clamp(20px,8vh,90px) auto;background:white;border:1px solid var(--line);border-radius:16px;padding:40px}.auth-welcome .wordmark{margin-bottom:34px}.auth-welcome h1{font-size:32px}.auth-form{display:grid;gap:18px;margin:26px 0 22px}.auth-form label{font-size:13px;font-weight:700;display:grid;gap:8px}.auth-form input{width:100%;border:1px solid #cdd5ca;border-radius:8px;padding:12px;font-size:16px;min-width:0}.auth-form .btn{width:100%;font-size:14px}.auth-form .form-error{margin:0}.auth-environment{display:inline-block;background:#fff0e6;color:#a34c18;padding:5px 8px;border-radius:5px;font-size:11px;margin:-18px 0 20px}.auth-welcome>p{font-size:14px}@media(max-width:700px){.auth-welcome{margin:24px 16px;padding:28px;max-width:none}.auth-welcome .wordmark{margin-bottom:28px}.auth-welcome h1{font-size:30px}}

.intake-prices{margin:18px 0}
.intake-prices>div{display:flex;justify-content:space-between;align-items:start;gap:18px;padding:10px 0;border-bottom:1px solid var(--line);font-size:13px}
.intake-prices dt{color:var(--muted)}
.intake-prices dd{margin:0;font-weight:700;white-space:nowrap}